Refund policy

Return & Refund Policy

Returns

We want you to be satisfied with your purchase. If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery at syksclothing@gmail.com with your order number and clear photos of the product.

To be eligible for a return:

  • The item must be unused, unwashed, and in its original condition.

  • All original tags and packaging must be intact.

  • Return requests must be submitted within 48 hours of delivery.

Return Shipping Charges

Customers are responsible for all return shipping costs. The original shipping charges paid at the time of purchase are non-refundable.

The return package must be shipped using a reliable courier service with tracking. SYKS is not responsible for items lost during return transit.

Non-Returnable Items

We do not accept returns or exchanges for:

  • Products purchased during clearance, sale, or promotional events.

  • Items damaged due to misuse, improper care, or normal wear and tear.

  • Requests made after the return window has expired.

  • Products returned without original tags or packaging.

Refunds

Once your return request is approved and the product is received and inspected, your refund will be processed.

  • Prepaid orders: Refunds will be credited to the original payment method within 5–7 business days.

  • COD orders: Refunds will be processed via bank transfer or UPI within 5–7 business days after approval.

Please note:

  • Return shipping charges paid by the customer will not be refunded.

  • Any shipping fees, Cash on Delivery (COD) charges, payment gateway fees, platform fees, or other transaction charges incurred during order processing may be deducted from the refund amount.

  • In cases where a partial payment or advance payment was collected, such amounts may be forfeited to cover operational, payment processing, and logistics costs.

Cancellations

Orders can only be cancelled before they are shipped. Once an order has been dispatched, cancellation requests cannot be accepted.

Contact

For return, refund, or cancellation requests, contact:

Email: syksclothing@gmail.com